DigiCert : SSL Sites Review

 

DigiCert is a US-based SSL certificate provider with headquarters in Lindon, Utah. Established in 2003, it currently provides SSL certificates to companies around the world including Facebook, PayPal, and Wikimedia. DigiCert has partnered with companies such as Microsoft and, as a founding member of the CA/Browser Forum, helped develop the Extended Validation Certificate. As a WebTrust-Certified Certificate Authority and a member of the Better Business Bureau, DigiCert is a trusted company in the internet security industry.

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DigiCert SSL Certificates

EV - Extended Validation

DigiCert offers two EV certificate options: the standard EV certificate, for securing one website, and the EV Multi-Domain certificate, for securing multiple website on a single domain or across multiple domains owned by one company.

EV SSL Certificate

  • Issuing speed: 1-2 days
  • https:// and lock in the address bar
  • Green address bar with secure site's name
  • 1 domain supported
  • Seal of SSL certificate on site
  • $1,000,000 Warranty
  • Price starting at $234.50/year

EV Multi-Domain Certificate

  • Includes all the features listed above, but for three domains.
  • Price starting at $389.50/year

OV- Organization Validation

There are two organization validation options, standard (single name) and wildcard (entire domain).

SSL Plus Certificate

  • Issuing speed: 1-2 days
  • https:// and lock in the address bar
  • Green address bar with secure site's name
  • 1 domain name supported
  • Seal of SSL certificate on site
  • $1,000,000 warranty
  • Price starting at $156/year

Wildcard Plus Certificate

  • Includes all the features listed above, but for unlimited sub-domains.
  • Price starting at $475/year

All of DigiCert's SSL certificates are recognized on virtually every browser in use today, along with many mobile devices.

Recommended SSL Plans

DigiCert prides itself on its straightforward plan selection. It offers one certificate of each type. The SSL Plus certificate is clearly the best choice for individuals and organizations hoping to secure a single server on a single name. The EV certificate, however, is recommended for e-commerce, banking, and other financial sites because it includes the extra security necessary for frequently-targeted sites.

Safety & Security

DigiCert is very secure, as evidenced by the continued trust of its high-profile customers. Although it has faced threats in the past, the security of its clients has never been compromised thanks to the ability of DigiCert to stay one step ahead of hackers.

Added Features

DigiCert's SSL certificates come with a 30-day refund period and unlimited free reissues for the life of the certificate. Other features include a free secure site seal, unlimited server license, and unlimited duplicate certificates. DigiCert also offers a Discovery Tool which helps customers find SSL certificates on their network and manage them in a single place.

Overall Value

DigiCert's prices for both OV and EV certificates are higher than its competitors', but the overall value is terrific. With DigiCert, you can rest assured that you will always receive a premium product with excellent customer service and support. DigiCert beats competitors who offer similar prices but inferior products. In some cases, organizations have saved money and improved their security by switching to DigiCert.

Customer Support

DigiCert is staffed by an award-winning team of friendly and knowledgeable experts. Customer support can be reached by phone around the clock from Monday through Thursday, 12am-7pm on Friday, and 7am-3pm on Saturday (MST). Live chat and email support are also available. As numerous DigiCert customer testimonials show can attest, DigiCert's tech support is unparalleled in helpfulness, professionalism, and expertise. For troubleshooting and general information, DigiCert also provides a comprehensive help website that includes tutorials and guides.

Bottom Line

DigiCert comes highly recommended as an SSL certificate provider. Part of DigiCert's reliability is due to the fact that it deals exclusively with SSL and constantly works to improve this service rather than developing other products. Although its pricing scheme can be adjusted to more competitive rates, DigiCert deserves high praise in every other aspect.

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