Entrust : SSL Sites Review

 

Entrust Inc. is a software company that provides online security software. Founded in 1994, Entrust is headquartered in Dallas, Texas and has offices around the world. Entrust has won many awards since its founding for its various services and products including recognition from SC Magazine. Entrust's Certificate Services are among the company's fastest-growing divisions and the Entrust brand is a trusted name in SSL verification technologies.

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Entrust SSL Certificates:

EV - Extended Validation

The EV SSL Certificate provides the highest possible level of web security.

EV Multi-Domain SSL: Starting from $373/year

  • Issuing speed: 1-2 days
  • https:// and lock in the address bar
  • Green address bar with secure site's name
  • Secure site’s name in the address bar
  • 2 domains supported
  • Seal of SSL certificate on site
  • Price starting at $373/year

OV - Organization Validation

The OV SSL Certificates are capable of validating the identity of your company or organization.

  • Issuing speed: 1-2 days
  • https:// and lock in the address bar
  • Green address bar with secure site's name
  • Secure site’s name in the address bar
  • 2 domains supported
  • Seal of SSL certificate on site

Advantage SSL

  • Unlimited re-issue within certificate lifetime
  • Prices starting at $186/year

Standard SSL

  • Prices starting at $155/year

UC Multi-Domain SSL

  • Secures Microsoft Exchange and Microsoft Communications Server
  • Prices starting at $249/year

Wildcard SSL

  • Secures 1 domain and unlimited sub-domains
  • Prices starting at $725/year

DV - Domain Validation

DV certificates only validate the domain name, without any company verification or supporting documentation. Entrust does not offer strictly-DV certificates.

Entrust SSL Certificates are compatible with nearly all browsers and are covered by Entrust's warranty.

Recommended SSL Plans

Entrust's Standard SSL certificate is priced competitively but the slightly more expensive Advantage SSL comes with more features and includes unlimited re-issue within the certificate lifetime. The Advantage SSL comes with the added bonus of securing two domains (SAN's), for example both www.domain.com and domain.com. If you need Extended Validation for an e-commerce or other financially-sensitive site, Entrust's EV Multi-Domain certificate provides the highest level of assurance available and can secure multiple domains with just one certificate.

Safety & Security

Entrust maintains consistent third-party verification and certification of its line of products and services. It was the first vendor to receive Federal Information Processing Standards (FIPS) and continues to adhere to government standards. It was also the first vendor to receive international Common Criteria (CC) certification.

Added Features

All SSL certificates issued by Entrust include unlimited server license, automatic expiry notifications, free site seal, and unlimited reissues (within 30 days for the Standard SSL).

Overall Value

Entrust has a long history of providing quality products and services but its pricing scheme could be made more competitive. Some of the features it advertises have become standard fare within the industry. The EV SSL pricing is also on the more expensive side. Although Entrust's certificates serve their purpose, they lack the extra security features that warrant the higher price tag.

Customer Support

Technical support is available via phone, chat, and email. There is a toll-free phone line available from 8am-8pm EST Monday-Friday. Customers can also submit inquiries via the online ticketing form. For troubleshooting and DIY solutions, Entrust features a searchable knowledge base filled with information articles and user guides. Platinum customer support is also available 24/7/365.

Bottom Line

Entrust is a recognized name in the internet security industry and has a long history of providing quality services. It should consider updating its prices and offerings to reflect current industry trends and to become more competitive. However, Entrust customers can rest assured that they are receiving a trusted product.

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