Thawte : SSL Sites Review


Once controlling 40% of the global SSL market, Thawte was the first supplier of online security certificates outside of the United States. The South African company can trace its roots all the way back to 1995 and is still a strong and trusted international brand. Having now come under the all-encompassing Symantec umbrella of SSL products, Thawte has sold almost 1,000,000 certificates in close to 250 countries around the globe.

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Thawte SSL Certificates

With more experience than many of their competitors, Thawte offers a very polished range of SSL certificates to cater to all users and budgets.

EV - Extended Validation:

The highest level of authentication that Thawte offers is its SSL Web Server Certificates with EV.

Thawte SSL Web Server Certificates with EV

  • Issuing speed – 1-10 days
  • https:// and lock in the address bar
  • Green address bar with secure site's name
  • 1 supported domain
  • Seal of SSL certificate on site
  • warranty - $750,000
  • price for 1 year - $599

OV- Organization Validation

For website owners who don’t require such extensive authentication, Thawte currently offers two organization validated SSL products to their customers.

Thawte SSL Web Server Certificates

  • Issuing speed – 1-2 days
  • https:// and lock in the address bar
  • Secure site’s name in the address bar
  • 1 supported domain
  • Seal of SSL certificate on site
  • $250,000 warranty- price for 1 year - $249

Thawte SGC SuperCert

  • Up to 256-bit encryption on 99.99% of browsers
  • issuing speed - 1- 2 Business Days
  • https:// and lock in the address bar
  • Secure site’s name in the address bar
  • 1 supported domain
  • Seal of SSL certificate on site
  • $500,000 warranty
  • price for 1 year - $699

The Thawte SGC SuperCert might seem a little overpriced considering its startlingly similar statistics to the $249 plan. However, it can boast an impressive 99.99% ubiquity across browsers; that crucial 0.9% being very important in comparison to the market standard of 99%. The ability to enjoy up to 256-bit strong encryption across these browsers makes it infinitely more appealing when dealing with a larger client or consumer base, this plan is particularly good value for corporations and conglomerates.

DV- Domain Validation

Thawte offers one domain validated SSL certificate. As an entry-level plan, it still packs a considerable punch.

Thawte SGC SuperCert

  • Issuing speed - 1 Business Day
  • https:// and padlock in the address bar
  • 1 supported domain
  • Seal of SSL certificate on site
  • $100,000 warranty
  • Price for 1 year - $149

Thawte products have always had great compatibility, even before their merger with the Symantec brand. Thawte now has 99% ubiquity across all of its products, with the SuperCert package boasting an incredible 99.99% statistic.

Recommended SSL Plans

Thawte recommends its ‘SSL Web Server Certificate with EV’ on its website, but this can be overkill for a lot of users. While businesses, corporations and e-Commerce should always place themselves behind the protection of an extended validation product, Thawte’s less expensive packages are still very powerful. The SSL Web Server Certificate offers fantastic value for money at $249 when you consider the encryption and authentication level behind it, not to mention the power of both Thawte and Symantec in the software.

Safety & Security

With 128-bit minimum encryption across most popular browsers, all of Thawte’s products offer incredible security and peace of mind. Powerful root hierarchies and OCSP and CRL Support combine to make Thawte’s safeguarding system rock solid.

Added Features

In a similar structure to the Symantec Trust Centre, Thawte operates its version of the SSL management panel; the ‘Certificate Centre Account.’ This one-stop-shop allows easy organization, management and control across all of their products. Another nice value added feature is the free reissue. All of Thawte’s certificates are optimized to be instantly recognized by the browser-integrated OCSP and CRL software.

Overall Value

Thawte’s price range begins at a very economical $149 and extends all the way up beyond $1000. With one of the widest scopes in the SSL game, Thawte as a brand represents incredible value for the consumer. With Symantec having now taken Thawte under its wing, the South African company has once again become incredibly valuable and is seen as a very powerful and reliable brand.

Customer Support

Thawte’s support channels are both well-staffed and wide ranging. Their online chat system is one of the best on the market, with distinct operators for different queries (technical, sales, billing, processing). Publishing frequent advisories, the Thawte website itself is a great resource to root solutions to your problems through troubleshooting, FAQs and written guides. The Thawte support team includes field experts who can be contacted through chat, phone or e-mail.

Bottom Line

Catering for all budgets and requirements, Thawte continues to maintain its place as one of the most respected SSL issuers in the world. While it would be nice to see the ability to run more than a single domain behind a Thawte product, they’re certainly one of the first recommendations when it comes to sourcing your online protection.

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