Trustwave : SSL Sites Review

 

Chicago-based SSL Trustwave Corporation has been in business since 1995. Trustwave is one of the nation’s leaders in data security and payment compliance management. Their clients include small and large businesses alike, retail e-commerce clients and others seeking to secure data communications, network infrastructure and information assets.

“Two-Factor Authentication” replaces older token-typed authentication at a competitive price. TFA replaces the expense of a Virtual Private Network (VPN) dedicated to the deactivation and replacement of tokens and related services.

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Trustwave SSL Certificates

Trustwave offers security and compliance services to meet a wide number of client needs. Trustwave offers SSL Certificates and Code-Signing Certificates to its customers. Plans include Premium SSL (one domain), Wildcard SSL (subdomains, one certificate) and Extended Validation (EV) SSL (single domain). Enterprise SSL, essentially equivalent to Trustwave’s Premium SSL program, providers and higher warranty and validation services. Trustkeeper SSL Plus provides external scan and compliance features plus SSL services. UCC/SAN SSL offers certificates for multi-domain clients.

Extended Validation Certificate Plan 1:

SSL Trustwave.com offers Extended Validation (Premium EV SSL) plans for one or more domains. EV provides the data and communications information protection levels available for any business or enterprise. This plan provides a “green bar” – a trust indication tool – for users of the client’s site.

Extended Validation Certificate Plan 1

  • Issuing speed: Within one week
  • https:// and lock in the address bar
  • Green bar with secure site name
  • One domain supported
  • SSL certificate seal on site
  • $500,000 warranty
  • Price for 1 year: $425.00

     

Extended Validation Certificate Plan 2

  • Issuing speed: Within days
  • https:// and lock in the address bar
  • Green bar with secure site name
  • Two or more domain supported
  • SSL certificate seal on site
  • $500,000 warranty
  • Price for 1 year: $425.00

     

Trustwave’s Domain Validation (DV) Options

According to the company website, Trustwave offers QuickTrust SSL for domain validation. The company offers this service to resellers. Features include:

  • Issuance speed: Less than 30 minutes
  • https:// and lock in the address bar
  • Seal of SSL certificate on site
  • $10,000 Warranty

Recommended SSL Plans

Trustwave offers cost-effective SSL plans for varying security requirements and needs, including Premium SSL. This plan offers single site owners/administrators with everything needed to ensure customers of the site security and trustworthiness. Both domain verification (DV) and organization verification (OV) are included. Other features include:

  • Issuance speed: less than one hour
  • https:// and lock in the address bar
  • Class 3 designation
  • SSL security seal on site
  • One domain supported
  • Free reissuance for cert life
  • $100,000 warranty
  • Price for one year starts at $155.00

     

Safety & Security

Certificate Authorities (CAs) like Trustwave issue security certificates and actively interactive with browser software developers to support global Internet security. In particular, EV SSL certs provide the highest level of validation required for issuance.

Added Features

SSL Trustwave offers higher than industry average warranty levels. In comparison, Trustwave repeatedly states that certificates are “Not a low assurance instant issued certificate.”

Overall Value

When compared to other widely available EV SSL certificate plans, SSL Trustwave’s offerings represent savings and a strong value proposition. For clients managing a high number of SSL certs, SSL Trustwave’s Certificate Lifestyle Manager is included at no cost with the Enterprise SSL plan.

Customer Support

SSL Trustwave’s website offers a toll-free general customer service number and live chat for support questions. Live support is available by telephone or email during business hours. The customer support team is organized by region. Support technicians return calls within hours.

Bottom Line

Trustwave SSL devotes its products to e-commerce customers. Their EV SSL plan is highly competitive in price and provides a generous warranty level of $500,000 maximum. Trustwave also does a good job in assisting clients with real-time cert installation or the ‘online troubleshooter’ tool.

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